Brace yourself, for this is the most amazingly fantastic Nathan Exposed story EVER!!! It is a breaking news exclusive, and I guarantee you won’t find it anywhere else in the world!
Actually, it’s pretty boring… and pretty long. But it made me happy, so I’m going to say it.
This morning, I went to get my oil changed. I hate getting my oil changed. Why do car dealerships never have a good magazine selection? Don’t they realize that their customers sit in that boring waiting room, reading People magazines from 1997? Come on…
I’ve gone to discount places, and they always mess things up. So I only go to Toyota… although, they have their share of assholes working too. I used to go to the one in Franklin because I work in Williamson County. But they always take 2 hours, despite the fact that I have an appointment. They have 1 old magazine, and a copy of the Bible for kids. Meanwhile, there is nothing on their TV. Daytime TV is boring. At least I have an iPod.
Last time I went, they broke my window on the driver’s side, and then tried to charge me! WTF?! I raised Hell and told them they were fixing it, and made them write up a signed agreement to pay for any work that might have to be done in the future as a result. They did fix it, but it’s never been quite the same.
Today, I called them to make an “appointment” to come in. The guy told me they weren’t taking appointments for today. I told him I’d find a new Toyota dealership to do business with, and hung up.
I drove over to the one in Murfreesboro, where I live. Let me preface by saying I’d been to this one last month when there was a nail in my tire. They patched it up for free and were very nice. The only reason I didn’t consider them for my oil change was because I live close to an hour from work, so I wanted to get it done at the Franklin Toyota, which is closer to where I work.
I walked in and told the guy what I needed. He was very nice, but tried to scare me off since I didn’t have an appointment. I knew that he was bluffing because they did the same thing with my flat tire. I smiled kindly and said “That will be fine, I don’t mind waiting.”
I went into the lounge and browsed the magazine rack. I spotted The Advocate magazine! Now you readers in big cities probably don’t see what the big deal is. But let me explain. I was in a car dealership, which is primarily filled with straight people, no matter where you live. Further, I was in a small southern town, where there are more rednecks than I’d like to admit. Yet here was The Advocate, casually included in the mix of magazines. I picked up the magazine and read it page for page.
After finishing the issue, I put it back on the rack, and scanned for something else. Whoa! What? There was another issue of The Advocate. I happily picked it up and read the entire issue. Just as I finished, a woman came in and called my name. My car was ready.
It only took 1 hour. That’s it. 1 hour, without an appointment. The Franklin Toyota took at least 2 hours, with an appointment. And I never got bored in Murfreesboro. I was very pleased with their service, and very impressed with their inclusion of gay magazines.
Kudos to you, Toyota in Murfreesboro. I will be coming back.